24 BD Baji's Privacy Policy

24 BD Baji (referred to as "we", "us", or "the platform") is a trusted online betting and gaming platform in Bangladesh. We believe you should have full control over your personal information.

This Privacy Policy explains what information 24 BD Baji collects, why we collect it, how we use it, and the steps we take to keep your data safe. Please read this page carefully — you have the right to know how your information is being used.

By using 24 BD Baji's website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. If you have any objections to any part of it, please contact our support team before using the platform.

24 BD Baji collects various types of information to provide our services, manage your account, and ensure security. A detailed breakdown is provided below:

Personal Identification Information

• Full name, date of birth, and gender
• National ID number or passport details (for KYC verification)
• Current Address & Contact Information
• Email address and mobile number

Financial Information

• BKash, Nagad, or Rocket account number (for payment processing)
• Deposit and withdrawal history
• Transaction date, amount & method

Technical Information

• IP address and device information (model, operating system)
• Browser Type & Version
• Login time, session information & usage patterns
• Information collected via cookies and tracking pixels

Gaming activity information

• Game type and duration of play
• Betting history, win & loss records
• Promotion & Bonus Usage Information

24 BD Baji uses your information only for legitimate and transparent purposes. We never use your data for anything unnecessary.

Primary Purpose of Use

• Account Management: We use your information to create and verify your account and keep it secure.
• Payment Processing: Financial information is required to process deposit and withdrawal transactions.
• Customer support: Your information is used to resolve your issues quickly.
• Fraud Prevention: Technical information is analyzed to detect and prevent suspicious activity.
• Promotions & Bonuses: Your gaming history is analysed to send you relevant offers.
• Legal Obligations: Certain information is legally required to be retained to meet regulatory obligations.
• Platform Development: User experience is analyzed to improve the quality of our services.

Cookies are small text files stored in your browser. 24 BD Baji uses cookies to enhance your experience and monitor platform performance.

Types of Cookies We Use

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Performance cookies: Analyzes which sections of the website are used most. Completely anonymous.
• Functional Cookies: Used to remember your preferred language, theme, or layout.
• Analytics Cookies: User behavior is analyzed to improve the quality of our services.

Cookie controls

You can delete cookies or stop new ones from being saved at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

24 BD Baji is extremely careful about sharing your personal information. We only share data with third parties in the limited circumstances listed below:

When information may be shared

• Payment Provider: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Technology Partner: Server hosting and security service providers may access limited technical data, but they are bound by strict confidentiality agreements.
• Legal Obligations: We are legally required to provide information in response to a court order or a valid request from a government authority.
• Fraud Investigation: Relevant authorities may be provided with necessary information in the course of investigating unlawful activity.

When information will not be shared

• To Advertising or Marketing Companies
• To any third party without your consent
• Sold to anyone in exchange for payment
• For any purpose unrelated to our services

24 BD Baji follows the highest industry standards to protect your information. Our security framework is built across multiple layers.

• 256-bit SSL Encryption: Every transaction and data transfer you make goes through an encrypted connection.
• Firewall Protection: Our servers are protected by advanced firewalls that prevent unauthorised access.
• Two-factor authentication (2FA): OTP verification is available alongside your password for account access.
• Data masking: Financial details on the dashboard are partially hidden — no one can view the full number.
• Regular security audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access your information, and their activities are logged.

24 BD Baji does not retain your information longer than necessary. Data is deleted in accordance with the following policy:

• Active Account Information: All information is retained for as long as your account remains active.
• Transaction Records: Under financial regulations, transaction records must be retained for a minimum of 5 years.
• Closed Account Information: Following account closure, certain data may be retained for up to 3 years as required by law.
• KYC Documents: Identity verification documents are retained for up to 5 years after account closure.
• Gaming log: Automatically deleted after 12 months as a general rule.

24 BD Baji believes every user has full rights over their own data. We uphold the following rights:

24 BD Baji strictly does not provide services to anyone under 18. Protecting minors is our highest priority.

• Date of birth is verified at the time of registration.
• The KYC process requires proof of age (national ID or passport) to be submitted.
• In suspected cases, the account is temporarily suspended and subject to re-verification.
• If it is found that a minor has accessed an account, that account is immediately closed and all collected data is deleted.

24 BD Baji's Privacy Policy may be updated from time to time. Changes may occur due to new legal requirements, technological updates, or improvements to our services.

• If significant changes are made, we will notify you via your registered mobile number or email.
• The date of any changes will be noted at the top of this page under "Last Updated".
• Continued use of the platform after notification will be considered your acceptance of the updated policy.
• If you object to the updated policy, contact support to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team will handle your matter with the utmost priority.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Usually within 24-48 hours